1. Introduction
This Privacy Policy explains how we collect, use, store, process, disclose, and delete your personal data when you visit aljmal-portacabin.com (the “Website”) or contact us about our products and services.
The Website is operated by Aljmal Eastern International Industrial Company (“Aljmal Eastern”, “we”, “us”, or “our”). Our factory address is C22R+J2, Riyadh 14574, Kingdom of Saudi Arabia.
For the purposes of the Saudi Personal Data Protection Law (PDPL) and its Implementing Regulations, we act as the data controller of the personal data described in this Policy.
We make this Policy available to you before we collect your personal data. Please read it so that you understand what data we collect, why we collect it, and the rights you may have. If you do not agree with this Policy, please do not submit personal data to us through the Website.
2. Scope
This Policy applies to personal data we collect through the Website, through our contact and quotation forms, and through business communications by email, telephone, WhatsApp, or other messaging channels in connection with our products and services.
This Policy does not apply to third-party websites that we link to. Those websites operate under their own privacy policies.
3. Personal Data We Collect
We may collect the following categories of personal data.
Data you provide to us directly. When you complete an inquiry form, request a quotation, contact us, or communicate with our team, we may collect your name, company name, job title, business email address, telephone number, country, project location, building requirements, quantity, layout information, target delivery date, and any project details or message content you choose to provide.
Data we collect automatically. When you visit the Website, we may automatically collect technical and usage data, such as your IP address, browser type and version, operating system, device information, referring URL, pages viewed, and the date and time of your visit. This information may be collected through cookies and similar technologies. See Section 8.
We do not intentionally seek to collect sensitive personal data through the Website. Please do not submit sensitive personal data unless we specifically request it and explain why it is required.
4. How We Collect Your Personal Data
We collect personal data in the following ways.
We collect data directly from you when you submit an inquiry or quotation form, send us an email, call us, or contact us through WhatsApp or other messaging channels.
We may collect data automatically through cookies, analytics tools, and similar technologies when you use the Website.
In limited cases, we may receive business contact information from third parties, such as trade referrals, business directories, project partners, or other legitimate business sources. Where required by applicable law, we will inform you about the source of the information.
5. Purposes of Processing
We process your personal data for purposes including:
- Responding to your inquiries and quotation requests.
- Reviewing project requirements, layouts, quantities, site conditions, and delivery needs.
- Preparing proposals, technical specifications, commercial offers, and customized building solutions.
- Managing our business relationship with you, including project communication, order fulfilment, logistics, installation coordination, and after-sales support.
- Operating, maintaining, securing, and improving the Website and its content.
- Sending administrative and service communications related to your inquiry, quotation, order, or project.
- Sending direct marketing communications where you have consented or where permitted by applicable law.
- Complying with legal, regulatory, tax, and contractual obligations.
- Establishing, exercising, or defending legal claims.
6. Legal Bases for Processing
Where the Saudi Personal Data Protection Law (PDPL) applies, we rely on one or more lawful bases for processing personal data.
Consent. We may rely on your consent for optional cookies, direct marketing, or other activities where consent is required. You may withdraw consent at any time.
Contract or pre-contractual steps. We may process personal data where it is necessary to respond to a quotation request, prepare a proposal, take steps at your request before entering into a contract, or perform a contract with you or your organization.
Legitimate interests. Where permitted by applicable law, we may process personal data for legitimate business purposes such as responding to inquiries, improving our services, protecting the Website, preventing fraud, and maintaining business records, provided that your rights and interests are appropriately considered.
Legal obligation. We may process personal data where required to comply with applicable laws, regulations, court orders, or requests from competent authorities.
7. Disclosure of Personal Data to Third Parties
We do not sell your personal data.
We may disclose personal data to the following categories of recipients where necessary:
Service providers and processors. We may use third parties to host and maintain the Website, provide email and communication services, analyze Website usage, manage forms, support website security, and assist with our operations. These providers may process personal data on our behalf under applicable contractual and legal safeguards.
Project and business partners. Where necessary to respond to your inquiry or deliver a project, we may share relevant information with authorized suppliers, logistics providers, installation teams, technical partners, or other parties involved in the project.
Affiliated entities. We may share data with affiliated entities where necessary to respond to your request or support project delivery.
Legal and regulatory recipients. We may disclose personal data where required by law, court order, or a competent authority, including the Saudi Data and Artificial Intelligence Authority (SDAIA) where applicable.
Business transfers. We may disclose personal data in connection with a merger, acquisition, restructuring, financing, or sale of all or part of our business or assets, subject to appropriate safeguards.
Where we disclose personal data to third parties, we take reasonable measures to ensure that the data is handled securely and in accordance with applicable law.
8. Cookies and Similar Technologies
We may use cookies and similar technologies to operate the Website, remember user preferences, improve functionality, analyze Website performance, and understand how visitors use our pages.
Strictly necessary cookies are required for the Website to function properly and may be used without consent where permitted by law.
Analytics and performance cookies help us understand how the Website is used and improve our content and user experience. Where required, these cookies are used only after you provide consent.
You can manage cookies through your browser settings or through any cookie consent tool made available on the Website. Blocking certain cookies may affect Website functionality.
9. Cross-Border Data Transfers
Because we may use technology providers, hosting services, communication platforms, suppliers, and business partners located in different countries, personal data may be processed or stored outside the Kingdom of Saudi Arabia.
Where personal data is transferred outside Saudi Arabia and the PDPL applies, we will take reasonable steps to ensure that the transfer is carried out in accordance with applicable Saudi data protection requirements, including the Regulations on Personal Data Transfers outside the Kingdom.
Where required, we may rely on approved transfer mechanisms, contractual safeguards, adequacy decisions, or other legally permitted measures.
You may contact us using the details in Section 14 if you would like more information about how we handle international data transfers.
10. Data Retention
We retain personal data only for as long as reasonably necessary for the purposes described in this Policy, including to respond to inquiries, manage business relationships, complete projects, comply with legal and contractual obligations, resolve disputes, and maintain appropriate business records.
Retention periods may vary depending on the type of data, the nature of the business relationship, legal requirements, and the purpose for which the information was collected.
When personal data is no longer required, we will take reasonable steps to securely delete, destroy, or anonymize it, subject to applicable legal obligations.
11. Data Security
We apply reasonable organizational, administrative, and technical measures designed to protect personal data against loss, misuse, unauthorized access, disclosure, alteration, and destruction.
However, no transmission over the internet or electronic storage system can be guaranteed to be completely secure. While we take reasonable measures to protect your information, we cannot guarantee absolute security.
Where required by applicable law, we will notify the relevant authority and affected individuals of a personal data breach within the legally required time period.
12. Your Rights
Subject to the Saudi PDPL and other applicable laws, you may have rights in relation to your personal data, including:
- The right to be informed about the legal basis and purpose for collecting and processing your personal data.
- The right of access to your personal data and, where applicable, to obtain a copy in a readable format.
- The right to request correction of personal data that is inaccurate, incomplete, or out of date.
- The right to request destruction or deletion of personal data where the applicable legal requirements are met.
- The right to withdraw consent where our processing is based on your consent.
To exercise any of these rights, please contact us using the details in Section 14. We may need to verify your identity before processing your request.
We will respond to valid requests within the timeframe required by applicable law.
13. Direct Marketing
We may send marketing or business communications where you have opted in, where you have an existing business relationship with us, or where otherwise permitted by applicable law.
We do not use sensitive personal data for marketing purposes.
Where required, our marketing communications will include a way to unsubscribe or opt out. You may also contact us directly to request that we stop sending marketing communications.
14. Contact Us and How to Complain
If you have any questions about this Privacy Policy, our handling of personal data, or if you wish to exercise your privacy rights, please contact us:
Aljmal Eastern International Industrial Company
Website: aljmal-portacabin.com
Factory Address: C22R+J2, Riyadh 14574, Kingdom of Saudi Arabia
Email: info@aljmal-portacabin.com
Telephone / WhatsApp: +966 53 291 8666
If you are not satisfied with our response and the Saudi PDPL applies, you may have the right to lodge a complaint with the Saudi Data and Artificial Intelligence Authority (SDAIA) in accordance with applicable law.
15. Children
The Website is intended primarily for business, procurement, construction, industrial, and project-related audiences. It is not directed at children.
We do not knowingly collect personal data from children through the Website. If you believe that a child has provided personal data to us, please contact us so that we can take appropriate action.
16. Third-Party Links
The Website may contain links to third-party websites, platforms, or services.
We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the relevant privacy policies before providing personal data to third parties.
17. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, Website functionality, technology, or legal requirements.
Any updated version will be posted on this page and the “Last Updated” date will be revised. Where a change is significant and required by law, we may take additional steps to notify users.
18. Governing Law
This Privacy Policy is governed by the applicable laws and regulations of the Kingdom of Saudi Arabia, including the Saudi Personal Data Protection Law (PDPL) and its Implementing Regulations where applicable.